January 2011
11 posts
“I would do it, but I don’t know the Photoshop.”
– (via clientsfromhell)
Me vs. Amazon Live Chat RE: PS3 I ordered for $40...
Chandrasekar : Hello Anna, thank you for chatting Amazon.com. My name is Chandrasekar. I'll be happy to help you.
Me: Cool. So are you a computer or a real person?
Chandrasekar : Yes, Anna.
How may I help you, Anna?
Me: I have to be sure. How did the chicken cross the road?
I mean why did it cross the road durr
Chandrasekar : I'm sorry, Anna. You're unable to view the PlayStation 3 order, correct?
Me: Yes. And as soon as I get my answers from you, senorita computadora, I will be sending a strongly worded email to a real person.
Chandrasekar : I'm very sorry that this has been a disappointing experience for you. Recently the PlayStation 3 was listed with incorrect price by Target.com on our website. Unfortunately, in this case we were unable to honor the incorrect price, and your order was canceled.
Me: So a law against false advertising has no impact on the decision to cancel the orders?
Chandrasekar : As per our pricing and cancellation policy of Target.com, your orders were canceled.
You can see this policy at:
www.target.com/Pricing-Policy-Pricing-Tax-Information-Ordering-Shipping-Help/b/10824271?ie=UTF8&ref=br_bx_Pricing%20Policy
Me: Yeah okay, that's Target's policy. I get it. I got the email.
I've been a faithful Amazon customer for a few years now, I think at the very least you guys should show us some politeness. A lot of people were let down
Chandrasekar : Thanks, Anna. We certainly didn't expect this would happen. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced. We do, however, verify prices as part of our shipping procedures.
To make up this inconvenience, I'm issuing a $10 promotional certificate to your account. This amount will automatically apply the next time you order an item shipped and sold by Amazon.com. You won't need a claim code.
Me: Ten bucks? Sweet! But you know, for the whopping $40 you could get from me by sending me a Playstation 3 60GB, I think both of us would be happy.
Chandrasekar : I can understand that, Anna. In this case, we're unable to offer this item for the incorrectly posted price. Again, I'm very sorry for any inconvenience or disappointment this causes.
Me: How about a different Playstation 3? I think a PS3 Slim would look nice in my apartment.
Chandrasekar : We don't offer exchange program however, you're welcome to place a new order for the PS3 Slim.
Me: Can you give it to me for $50?
Chandrasekar : I'm so sorry, Anna. I can't issue a $50 credit.
Me: No no, I will give you $50. All you have to do is ship out a PS3 Slim, and I'll pay for shipping.
Chandrasekar : We don't offer an exchange program so I can't send a PS3 Slim for $50.00.
I'm very sorry for any inconvenience or disappointment this causes. I'll be sure to pass it along to the right people.
Me: Ok thanks for your help.
Chandrasekar : That's OK, Anna. Is there anything else I can do for you?
Me: Take the day off.
